terms and conditions for artists and clients

Thank you for registering with the Arts Room. Please read the following terms and conditions carefully and if you have any questions contact admin@theartsroom.co.uk.

The Arts Room: terms and conditions of membership

An artist is a group or individual who has registered their details with the Arts Room and wishes to be considered for work opportunities in Greater Manchester.

A client is any group or individual in Greater Manchester who has registered their details with the Arts Room and wishes to recruit artists for projects with their school/group.

The Arts Room will not pass on or sell any mailing list to third parties. All correspondence will be sent via The Arts Room.

By registering as an artist or client you agree for the Arts Room to contact you by phone or email.

By registered as an artist you agree for approved Arts Room clients to contact you directly by phone or email.

The Arts Room reserves the right to contact artists and clients with important information regarding their membership.

By registering as an artist you agree for the following information to appear on your artist’s profile on the public part of the Arts Room website, unless not given:

The Arts Room will not be held responsible for any communications from third parties arising from an artist allowing their contact details to remain public.

Clients and artists are responsible for keeping their own information up to date and for notifying the Arts Room immediately if they wish to cancel their membership, in which case all electronic records will be deleted.

Code of practice

By registering with the Arts Room you agree to adhere to the Arts Room Code of Practice, which is applicable to both clients and artists. Our code of practice requires all registered members to:

  1. Endeavour to open and maintain a clear and effective channel of communication so as to achieve agreed project aims.
  2. Honour mutually agreed time frames within projects.
  3. Ensure all activities, equipment and materials are safe for the age, ability and size of the group.
  4. Commit to and uphold the Arts Room Equal Opportunities Policy at all times (outlined below).
  5. Conduct themselves in a professional and courteous manner appropriate to the environment and the special needs of the group.
  6. Work cooperatively to achieve agreed project aims.
  7. Agree to respect and maintain the equipment and facilities provided.
  8. Understand and uphold The Arts Room’s whistleblowing policy (outlined below).

The Arts Room reserves the right to suspend or terminate the membership of any artist or client who they believe to have breached these standards of practice.

Complaints procedure
The terms of employment during any project are the responsibility of the client and the artist. The client/artist should be the first point of contact for any problems, complaints or queries relating to this agreement. However, if you have approached an artist/client with a problem or complaint and feel that the matter could not be resolved between you we ask that you contact us at admin@theartsroom.co.uk. The Arts Room will then get in touch with both parties and attempt to advise impartially in the resolution of the matter.

If you believe that anyone has or may be put at risk during a project or you have any concerns about the safety of a young person or vulnerable adult we ask that you contact us immediately.

Feedback

The Arts Room welcomes project feedback from clients and artists and may contact you from time to time to ask you about the effectiveness of the Arts Room service. This feedback will help to maintain a high standard of work across Arts Room projects, identify potential training requirements and ensure that the effectiveness of the service is continually monitored.  Artists are encouraged to document positive examples of their work on their profile page, and feedback is greatly encouraged from both artists and clients after a project has finished. Please email any comments about a project or the Arts Room website to admin@theartsroom.co.uk.

Whistleblowing policy and procedure

The Arts Room’s whistleblowing policy is designed for artists and clients to raise any concerns relating to the safety and welfare of others during a project without fear of victimisation, subsequent discrimination or disadvantage. The Arts Room adheres to the guidelines outlined in OMBC’s whistleblowing policy, which is available to download from the Arts Room website. This policy covers the following concerns and procedures:

How to raise a concern

Concerns may be raised verbally or in writing. Members who wish to make a written report are invited to use the following format:

Within ten working days of a concern being raised, the Arts Room advisory panel will write to you:

If you have any serious concerns relating to safety of young people and vulnerable adults during a project do not hesitate to contact the police.

Where the Arts Room reasonably believes that you are or may be in breach of any of the laws of England or Wales it may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.

Equal Opportunities Policy

The Arts Room is committed to equality of opportunity for all and adheres to OMBC’s equal opportunities guide, which is available to download from the Arts Room website. It shall be deemed a breach of membership if any action, behaviour, determination or speech during or outside of a project can be shown inappropriately to take into account or make reference to:

Any such shall constitute unfair discrimination.

Discrimination may be:

Direct - where rules, requirements or conditions can be shown to apply unequally to a person(s) as a result of any of the above characteristics and such rules, requirements or conditions cannot be objectively justified. It is also direct discrimination where a person is treated less favourably than others are, or would be, in the same or similar circumstances and such treatment is determined to be as a result of any of the above characteristics.

Indirect - where rules, requirements or conditions apply equally to everyone but can be shown to be disadvantageous to a person(s) as a result of any of the above characteristics and such rules, requirements or conditions cannot be objectively justified. This applies whether the application is intentional or not.

Access

Equality of access to the Arts Room services is acknowledged to be of vital importance. Accordingly the Arts Room will monitor its operations regularly and seek to ensure effective equality of access for both clients and artists.

The means of ensuring equality of access shall include but not be limited to:

Inspiration Bank

The Arts Room provides the Inspiration bank for artists and clients to share good practice and promote their work.

Workshops & Packages

The Arts Room is not an employment agency and takes no role in the management of its members work. Any workshops and packages posted on the website for promotional purposes are the sole responsibility of the artists or organisation that posted them and any issues regarding this information should be addressed to them. All artists contact details can be found on their profile pages.

Case Studies

The case study directory is provided by the Arts room to enable clients and artists to share and promote their work. The Arts Room does not accept responsibility for any information or images that are submitted to be included on the Arts Room Inspiration Bank. If a client or artist submit a case study it is their responsibility to ensure that the information is correct and that where appropriate any parties represented within the case study are happy with the information you have provided.

If you submit an image for this page you must ensure that it is not copyrighted or that you own the copyright, that it is provided with the permission of the photographer and is credited where necessary and that nay persons included in the image have given the appropriate written consent to allow their photograph to be used for your publicity. The Arts Room reserves the right to contact parties within the case study for verification of this to ensure the safeguarding of children and vulnerable adults.

The Arts Room will not use the information or images provided for any other purpose than to accompany the submitted cast study on the Inspiration Bank and will not provide any information or images to any other party.

Disclaimer

The Arts Room is not an employment agency.

The Arts Room does not guarantee that any member will get work through this service.

Membership is no indication of the quality of the work of The Arts Room members.

The Arts Room takes no part in the management of the work of any of its members.

The Arts Room supplies the details of members in good faith. It is the clients’ responsibility to ensure they are satisfied with the accuracy of these details.

It is the clients’ responsibility to ensure that all legal and policy requirements of any engagement are met. This includes the following up of references, and any organisational policies relating to DBS (The Disclosure & Barring Service) checks, risk assessments, or the suitability of members for working with different community groups.

The Arts Room is committed to the protection of children and vulnerable adults and suggests that all artists have had a DBS (The Disclosure & Barring Service) check in line with the current government guidelines. However, the Arts Room cannot guarantee that they have followed these guidelines and advises that all clients receive satisfactory proof of DBS clearance in line with their organisational polices before engaging an artist for a project. It is the responsibility of the client to ensure that they are satisfied of the suitability of the artist to working with their school or community group before appointing them. For further guidance please visit https://www.gov.uk/disclosure-barring-service-check/overview or contact The Arts Room at admin@theartsroom.co.uk.

The Arts Room strives to be fair and honest in all its dealings with members and clients but does not accept liability for any costs incurred through the engagement of any member of The Arts Room. This includes any accident, theft, loss or damage that may occur during a project.

The Arts Room is a collaborative initiative funded by Oldham Council, Arts council and AGMA. (The Association of Greater Manchester Authorities)